[HCM][Agency] MVV SnP: Account Manager (IMC)

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As the main unit of the MVV Group, with the task of creating and strategic planning, MVV SnP identifies customer requirements, develops communication strategies, and coordinates with other member companies to ensure brand are constantly evolving, consolidating bonds with consumers. We currently have 2 offices in Ha Noi & Ho Chi Minh. Our services: IMC; Advertising; Creative; PR; Media Strategy; Digital Marketing; Social Media; Event; Information, Markets, Insights Consultancy.

Responsibilities:

Research and analysis:

  • Present company’s credential to new clients to get briefs for projects.

  • Identify client’s target requirements and evaluate brand situation through conducting surveys; collecting data; reading customer reports, market reports; conducting consumer interviews…

  • Analyze the data collected to make statements about the client’s problems. Identify the core cause.

Strategic suggestions:

  • Brainstorm and coordinate with internal function teams to devise appropriate strategies, communication plans that meet client’s brief and budget.

  • Propose effective deadlines, budgets and resources for optimal implementation.

Project management:

  • Perform day-to-day account work which may include: drafting a wide range of written materials, coordinating events, maintaining client and media contacts, managing projects performed with and by others.

  • Act as a liaison between clients, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups).

  • Manage from planning to execution of projects to ensure client requests are met in a timely.

  • Proactively communicate with clients, be responsible to keep update and report project status at every stage.

  • Make report after completing phase/projects and measure the effectiveness of strategies in each stage.

  • Research and learn new methods or survey tools to exploit information. Update or build survey sets as needed.

  • Train new junior staffs. Report directly to Director.

Professional Skills:

  • Bachelor’s degree in Marketing, Communications or Business Administration or related studies.

  • At least 4 years’ experience in Agency. Experience in PR or Integrated Marketing Communications is a must.

  • Have knowledge of research methodologies, knowledge of strategic analysis platforms.

  • Have knowledge of using CRM softwares (e.g. Salesforce, Zoho CRM or HubSpot…)

  • Good research and analytical skills: ability to collect information, read financial statements and other customer-related data, analyzing large amounts of data…

  • Good questioning skill: know the purpose of information extraction to make important target questions.

  • The ability to plan and strategise at a senior level.

  • Significant experience in professional client relationship management.

  • Strong orientation, negotiation and problem-solving skills.

  • A keen attention to detail and budgetary restraints.

  • Positive attitude & strong interest to solve client challenges, adapt to a changing work environment & deal with new issues.

  • Ability to work under high pressure and tight deadlines.

  • Good command of English and Computer skills (particularly MS Excel, PPT).

Benefits:

  • Competitive salary and bonus. Compulsory schemes of social, health insurance.

  • Health care policy included AON health insurance and annual medical examination.

  • Company incentive trip and Group year-end vacation.

  • Training courses and cross-training workshops among companies of Media Ventures Vietnam.

Please email your CV/Portfolio to ngocbinh@mvv.com.vn and join our professional and creative working environment for your career and passion!

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